These interim terms govern your use of the public Cognizance Caribbean website and its contact and discovery features.
These interim terms govern your use of the public Cognizance Caribbean website and its public contact and discovery features. If you do not agree with them, do not use those features.
A signed proposal, statement of work, client agreement or other service-specific agreement governs paid or formal advisory services. If it conflicts with these website terms, the service-specific agreement controls for that service.
You must be legally able to use the website. If you submit information for an organisation, you represent that you are authorised to do so and have the right to provide the information.
The website describes Cognizance capabilities and provides public contact and AI-assisted discovery features. Any formal advisory, technology, marketing, academy or other service is subject to the applicable service-specific agreement.
Discovery outputs, draft findings and recommendations are informational and advisory. They are based on the information available at the time, may be incomplete or incorrect, and do not replace your own professional, legal, financial, operational or regulatory judgement.
The discovery feature uses configured AI services to ask questions and produce structured signals or draft content. AI output is not guaranteed to be accurate, original, complete or suitable for your circumstances. Do not rely on it as professional advice or as a decision made by Cognizance.
A completed intake may be managed by a human Growth Agent through the authenticated Agent Portal. The portal is an internal operational client and does not create a separate public discovery service or change the terms that apply to your information.
We may change, suspend or discontinue public features, including discovery availability, without guaranteeing uninterrupted access. We may also limit access to protect the website, users or the service.
Cognizance Caribbean or its licensors own the website content, software, visual identity, methodology, frameworks and other materials made available through the website. Except for permitted personal and internal evaluation use, you may not copy, publish, modify, reverse-engineer or commercially exploit them without written permission.
You retain your rights in information you submit. You grant Cognizance Caribbean the limited rights needed to receive, store, process, secure and communicate that information for the requested website feature or agreed service.
Rights in discovery outputs, formal deliverables, feedback and jointly developed materials may be defined by the applicable engagement agreement. Nothing on the public website transfers Cognizance methodology or other pre-existing intellectual property to you.
Information submitted through the public website is handled as described in the Privacy Policy. Confidentiality obligations for a client engagement, including permitted disclosures and advisor or provider access, must be established in the applicable engagement agreement.
Non-public information Cognizance identifies as confidential, including pricing, internal processes and proprietary frameworks, must not be disclosed or used outside the purpose for which it was provided.
You must not use the website to submit unlawful, harmful, deceptive or infringing content; impersonate a person or organisation; probe or compromise security; introduce malicious code; scrape or reverse-engineer the service; bypass access controls; or interfere with another user or the website.
The public website and discovery feature are provided for genuine evaluation and engagement with Cognizance. You may not resell, sublicense, automate or commercially exploit access without written authorisation.
The website and public discovery features are provided on an interim, availability-limited basis. We do not guarantee that they will be uninterrupted, error-free, secure, complete or suitable for a particular purpose, or that any recommendation will produce a particular result.
Liability, exclusions, indemnities and any financial cap for a formal engagement must be addressed in the applicable engagement agreement and remain subject to mandatory applicable law. Nothing in these interim terms excludes liability that cannot lawfully be excluded.
The governing law and jurisdiction for formal services will be stated in the applicable engagement agreement. The final public website terms will state the approved governing law and forum once reviewed by qualified legal counsel.
Please raise website concerns through the contact form first. Dispute procedures for a formal engagement are governed by the applicable engagement agreement. No particular forum is established by this interim wording.
We may update these interim terms when the website or its features change. The current date is shown at the top of this page. Formal engagements remain governed by their agreements.
For questions about these terms, contact Cognizance Caribbean Ltd through the website contact form or the contact details in your engagement documentation.